WHAT DO YOUR CLIENTS SAY ABOUT YOUR BUSINESS?
With Reviews AI is the best-in-class, AI-powered reputation management solution to generate, manage, and promote customer reviews. With Reviews AI, you can:
• Boost your SEO and rank higher in local “near me” searches
• Attract more customers to your business
Rank higher with the best Google solution
Grow your Google reviews and rank higher in local search. Thanks to Birdeye’s partnership with Google, your customers can review your business in just a few clicks. Even better, you can respond to these reviews from inside Birdeye and see your replies get immediately posted to Google.
Generate reviews on autopilot
Send automated review requests to customers right after an appointment or purchase by integrating Birdeye with your CRM or PMS. Get control over your review campaigns with personalized requests and review campaigns for select customers. Boost review conversation by generating reviews face-to-face using scan-to-review.
Manage all your reviews in one place
Manage all your reviews from all sites within a unified dashboard. Summarize hundreds of reviews in one click with Review AI and understand customer sentiment quickly. Get notified whenever you get a review and respond to customers via their preferred medium - text, social, email, or even voicemail.
Key Benefits:
• 220% average increase in review count
• Most comprehensive coverage of over 200 review site
• #1 rated solution on G2
Send thoughtful replies to each review
Generate contextual, personalized responses to every customer review using Review AI. Turn rough drafts into perfect replies by automatically rephrasing them - Review AI lets you make your replies longer or shorter, change the tone, and fix grammatical errors.
Multilingual reputation management made easy
You don’t need an army of translators to serve multilingual customers. Birdeye Reviews will automatically translate reviews into the language of your choice and help you respond in your customer’s language.
Never let a review go unanswered
Respond directly to reviews, even while you’re on the go, with the Birdeye Mobile App. Save your team time and respond to reviews at scale with customized response templates and automation.
Make your reviews work for you
Build trust and win new customers by amplifying the best reviews on your website, social, and search results. Get more bang for your buck by showcasing review count and rating in your Google ads with Google Seller Ratings.
Understand customer sentiment with reports
Quickly identify underperforming locations with powerful reports and dashboards. Monitor review count and ratings over time to improve customer experience and keep your teams on track. Share weekly and monthly reports with your management to keep them posted on your progress.